Patricia, Dios, Familia, Patria y libertad retweeted
Chile se Cae a Pedazos por CSMS CORRUPTOS COMO USTEDES LACRAS GUBERNAMENTALES, Los que tienen que andar Asustados y Escondidos son todos los Delincuentes que Dorothy Pérez Denunció. @joseantoniokast @EmcoChile @Armada_Chile @Ejercito_Chile @FACh_Chile #FUERZASARMADASDECARTON
1
1
1
220
Agentic AI for ticketing CSMs is exactly the kind of messy workflow I like. DM me, I’ll get you into Pro.
x.com/messages/compose?recip…
8
I want access to Boardy Pro. I’m working on an Intelligent Agentic AI Assistant for Ticketing CSMs.
1
14
puras mentiras! kkast acaba de decir que habrá más cesantía. ni pa mentir se ponen de acuerdo estos csms!!!
3
147
Time to use the CSMs open door policy. Or sack up and just go on the deployment. 🤷🏻♂️
36
Sí, pues hasta las huevas. Pero eso no hace de ellos tb terroristas, eso solo dice q son unos brutos de mrd y unos csms. Pero ser imbécil no está tipificado en el código penal
1
2
Register for the July 30 Webinar on the AI-Powered 3D Structure Similarity Search
Learn how to use this new feature that delivers structural comparisons across experimentally determined and predicted Computed Structure Models (CSMs)
pdb101.rcsb.org/news/6a284bf…
3
214
They already do, either as 1SGs, CSMs, or scrolled hooligans with DUIs.
13
Tuit random.
Que feos son los puentes que cruzan Concepción.
El único que salvaba ya está viejo. Se inauguró uno el año pasado y es útil y nada más. Estéticamente es demasiado feo :c
Ningún cariño a regiones estos csms.
Los puentes más largos del país a la vez son los más feos
13
#CustomerSuccess is a broken promise in 95% of tech companies. CEOs, CROs and sales teams are generally preoccupied with chasing new logos, and scarce CSMs scramble to minimize churn and secure upsells.
chasmgroup.com/why-nows-the-…
#enterprise #saas
1
6
18
FAQ Time 💡
- Is NaijaSolve only for corps members?
- Can non-corps members become CSMs?
- What are the benefits of becoming a CSM?
We're answering some of the most common questions in 60 seconds.
Drop your next question below 👇
#NaijaSolve #CommunitySolutions #YouthImpact
2
🤣🤣🤣 it got to where teams had to provide some photos every Friday showing depicting the team demonstrating whatever they had done that week.
I'm convinced CSMs were scouring those photos to ID unauthorized beards
1
2
10
Curious to hear from other CSMs and customer-facing professionals:
Have you ever spotted an early warning sign that wasn't captured in your CRM?
#CustomerSuccess #CustomerExperience #SaaS #CustomerRetention #CSM
7
This Monday at EvolGarlic's Gumbo Blogletter:
No article this Monday, but rather a trailer for the new series, CSMS (Curious Since Midnight Strike)
evolgarlicsgumboblogletter.b…
#beehiiv #blog #newsletter
6
i killed account management at $2.5m arr.
most saas founders add an AM team at this stage to "protect retention." i deleted ours.
here's what replaced it:
csm now self-funds. $5k/mo upsell mandate per person. 10% commission on every dollar of expansion. three new usage-grant tiers ($500/$1k/$3k) they can pitch on any account.
miss the number, you don't earn out. hit it, you get paid like the closer you actually are.
why i did it:
account management is the polite way to subsidize unprofitable accounts. you pay AMs to babysit sub-$100/mo customers and call it "retention."
it's not retention. it's denial.
CSMs whose only job is to protect don't grow. they become an expense line. they optimize for zero-friction (no cancellations, no escalations) instead of expansion.
now they're paid to grow it.
the lesson: the moment you carve "account management" out as its own service line, you've admitted some accounts aren't worth the seat they take.
cheaper to learn that at $2.5m than at $25m when the salary base would have eaten me alive.
fight me.
1
2
79
