EXAVALU: CONSULTING WITH AI - This teaching case, developed for the tech-consulting domain by Prof. 𝐒𝐚𝐢𝐤𝐚𝐭 𝐃𝐮𝐭𝐭 and Mr. Saikat Lahiri, demonstrates how to identify client pain points, benchmark current practices against industry standards, create a matrix that aligns client requirements with suitable technology solutions, and ultimately guide the client in choosing an integrated, AI-driven business platform.
The case provides an opportunity for the students to understand the consulting approach to technology modernization. It also explores the strategic and operational considerations behind AI adoption, especially in traditional, operations-intensive industries.
Learning objectives:
1) Learn how to effectively structure an IT consulting engagement for technology modernization
2) Understand and meet the typical customer expectations and outputs from a technology modernization consulting engagement
3) Analyze the options for technology modernization initiatives with AI, especially in traditional, risk-averse sectors like insurance
This case is suitable for advanced MBA and Executive MBA courses focused on technology modernization and digital transformation strategy.
Access the case here:
rb.gy/2xkjqh
Please click on the thematic group – 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲/𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 to avail the case.
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