We wrapped up our second Think Higher event and it was AMAZING! 🚀🔥 Huge thank you to our incredible sponsors JOMAR, NET2GRID, Neptune Technology Group,@InvoiceCloud , Inc. 🙌 and to all the amazing speakers 🎤👏 A special shoutout to Earl and the team for the behind-the-scenes tour of the wastewater treatment facility 💧🔧 And to our volunteers…WOW 💪❤️ putting together 200 kits for the @HillsboroughFL Fire Department 🚒—truly inspiring! Big thanks to the Hillsborough County staff for hosting us 🙏 The feedback from utility leaders has been incredible, and this is exactly what it’s about—bringing leaders together to share ideas and build the future of utilities ⚡🤖 More exciting news coming soon on where Think Higher is heading next 👀✨ But for now… a few days of rest 😅 before we gear up for @iucx_live 🚀

DTECH PLMA Smart Energy Consumer Collaborative 2026 🌴⚡️ Big conversations around #AI in #Utilities, packed sessions, and real momentum across the industry. You can feel the shift happening. 🤖 Huge shoutout to Georges Gonzalez, MBA from Hillsborough County for an insightful panel discussion on how AI is elevating customer experience and modernizing operations. Always great connecting with our customers and partners at #Itron, #NET2GRID, #GridX, #AWS. In between sessions? Coronado, the USS Midway, authentic tacos 🌮 and a reminder of how grateful we are to be building in this industry. The energy is real. Utilities aren’t sitting back. They’re leaning in. 🎥 🔴 youtu.be/p58w4oHyZ5M #DTECH2026 #PLMA #SECC #UtilityIndustry #AIinUtilities #EnergyConference #SanDiego #Net2Grid #POWERCONNECTAI @GreenButtonData @awscloud @ItronInc @DISTRIBUTECH

@DISTRIBUTECH • @powerconnectai — here we come ⚡🤖 Stop by our partner #NET2GRID booth #2045 to see our #AI in action—real use cases, real outcomes, across every stage of the AI journey. What you’ll see: 🚀 GenAI accelerating onboarding for new customer service reps 🤖 Agentic AI built for complex utility workflows 📊 Real-time AMI insights and customer intelligence 💸 Personalized rate recommendations ⚡ One platform. Built for utilities. If you’re curious how utilities are actually kicking off AI and scaling it the right way, this is a great place to start 👇 🔗 forbes.com/councils/forbeste… 📆 Book time and let’s connect next Tuesday 👉 calendly.com/powerconnect_ai See you at #DTECH ⚡🚀

🚀 POWERCONNECT.AI — 3️⃣ Years Strong at #DTECH Year 3 of showing up, scaling up, and leading the conversation at Smart Energy Consumer Collaborative (SECC), PLMA & DTECH — and the momentum keeps building. 📍 Come meet POWERCONNECT.AI at the #NET2GRID booth 📍 Hall F-2045 This year, we’re showcasing how hashtag#AgenticAI, combined with Net2Grid’s residential energy insights, is transforming agent and customer experience inside utilities. Together, we’re helping utilities move from reactive support to intelligent, proactive engagement—driven by real energy behavior, not assumptions. 📊 What’s on the agenda? 🔹 How today’s energy consumers feel about AI 🔹 What customers expect from AI-powered energy solutions 🔹 Real-world examples of Agentic AI in action across utilities ⚡ Dive into #AI, energy consumers, and the future of #IntelligentUtilities with us.

🎄 𝟮𝟬𝟮𝟱 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗮𝗻 𝗶𝗻𝗰𝗿𝗲𝗱𝗶𝗯𝗹𝗲 𝘆𝗲𝗮𝗿 𝗮𝘁 𝗣𝗢𝗪𝗘𝗥𝗖𝗢𝗡𝗡𝗘𝗖𝗧.𝗔𝗜 🚀 Our team grew. ✨ Our customer base grew. ✨ And yes, revenue grew. ✨ Earlier this year, POWERCONNECT.AI was acquired by BHC Global, and it has been an absolutely fantastic partnership 🤝 POWERCONNECT.AI continues to operate as its own company and platform, working with all hashtag#utilities regardless of the hashtag#CIS they use. For customers running Oracle in the backend, we can now bring in BHC’s deep #Oracle expertise, which has been a true game changer for delivery, scale, and results. ⚡️ This year, we were honored to be: ✅ Nominated by Forbes as a Top 50 AI Company ✅ Recognized by Fast Company as a Most Innovative Company 2026 ✅ Named Top 25 Utility Industry Company for 2025 by Frost & Sullivan We attended our first Itron, Inc. Inspire, had our own booth at Innovate UtilityCX, and hosted our first Think Higher AI Experience in Toronto 🇨🇦 Our second event will be announced soon. 🤫 We hit our best quarter ever, onboarding 6 new utility customers in a single quarter ⚡️ We also closed strategic partnerships with 🤝 SoundHound AI 🤝 NET2GRID 🤝 GridX, Inc. 🤝 Nuvei 🤝 InvoiceCloud, Inc. 🤝 KUBRA And officially launched POWERCONNECT.AI on the #AWS and #Microsoft Marketplace ☁️ On the product side, we moved fast: 🚀 Launched 3 new products in a single year 🤖 AI BillingException360 that detects and resolves CIS billing errors using Agentic AI 🆘 AI Dispatcher360 that automates dispatch workflows and provides real time field support 🧠 Added 150 new AI use cases across Customer360 and Agent360 None of this happens without the people. Our team, customers, partners, and everyone who believed in what we are building. Thank you for being part of the POWERCONNECT.AI journey 🙏 2026 is shaping up to be even bigger. Announcements coming soon 👀 But first, wishing you all a Merry Christmas 🎄 and a Happy New Year 🎆

🌐 𝗢𝗻𝗲 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺. 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝗲 𝗣𝗼𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀. ✨🚀 We redefine customer–agent interactions in the utility industry through revolutionary #AgenticAI. At POWERCONNECT.AI, we’re not just building tools — we’re transforming how utilities connect, serve, and engage. Our platforms like #Agent360, #Dispatcher360, #CustomerPortal, and #BillingException360 harness the power of Agentic AI to think, act, and adapt — empowering both customers and agents. Seamlessly integrated with leading #CIS systems including #SAP, #Oracle, #Tyler, #SpryPoint, #Jomar, and others — as well as major payment vendors and platforms like #Neptune, #AMI, NET2GRID, GridX, Inc. — we help utilities: ✅ Accelerate service delivery ✅ Reduce operational costs ✅ Elevate the customer experience ✅ Speed up the training lifecycle for agents ✅ Improve data accuracy and decision-making ✅ Streamline workflows across departments ✅ Enhance multilingual and omnichannel support ✅ Build customer trust through transparency and personalization We’re shaping the future of AI-driven utilities — one intelligent interaction at a time. 💡 Book your free trial today and see the power of Agentic AI in action. calendly.com/powerconnect_ai #AgenticAI #Utilities #CustomerExperience #POWERCONNECTAI #Innovation #Energy #Automation

Live at #ItronInspire 🔥 Getting ready for the main keynote — and POWERCONNECT.AI is taking over the big screens! ⚡ Check out our new #AMI 2.0 with NET2GRID, where #AI and #disaggregation come together to unlock the next generation of utility intelligence. #AI #Utilities #AMI #Net2Grid #PowerConnectAI #Innovation #ItronInspire2025 @ItronInc

⚡ Modernize AMI 2.0 with POWERCONNECT.AI #Net2Grid ⚡ Meet us at #ItronInspire 2025 and see how AI is transforming AMI modernization through real-time data, edge intelligence, and personalized customer experiences. Experience Conversational and Agentic AI in action—boosting efficiency, engagement, and ROI for utilities. Don’t miss the live demos showcasing real-world results and next-gen #AMI 2.0 innovation. 💡👉 calendly.com/powerconnect_ai

🚀 𝗧𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝘂𝘁𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗶𝘀 𝗔𝗜. Join us at Think Higher – An AI Experience 📅 Oct 1, 2025 | 8:30 AM – 2 PM 📍 SoHo Hotel, Toronto 🎟️ Free for utilities A half-day of bold conversations on AI in customer engagement, grid intelligence, and operations — plus a community give-back with @FredVictorTO. ✨ Sponsored by SoundHound AI, Nuvei, NET2GRID, KUBRA, and Itron, Inc.. 💡 Walk away with ideas to act on tomorrow, lasting connections, and a new vision for AI in utilities. 👉 Seats are limited — register now! bhcglobal.com/think-higher #ThinkHigher #AI #Utilities #CustomerExperience #SmartGrid #Innovation #CommunityImpact

TechBlocks and NET2GRID Partner to Unlock the Full Value of AMI 2.0 Data for Utilities ow.ly/JbLU50WPAMZ #MachineLearning #AdversarialAI #SmartAI #AI #EnterpriseAI #GenerativeAI #GenAI #MLAlgorithms #DeepLearning #AIResearch #AIRevolution

TechBlocks and NET2GRID Partner to Unlock the Full Value of AMI 2.0 Data for Utilities dlvr.it/TMqX1P

The wait is over! 🎉 We’re excited to host our first-ever "Think Higher AI" Event in Toronto at the Soho Hotel! 🌆 Join us for real-world insights, innovation in #Energy & #Utilities, and a special giveback to the #Toronto community. 🙌 Register here: bhcglobal.com/think-higher Special thanks to our partners! #Net2Grid #Kubra @The_GBA @ItronInc @Nuvei

Project Watch ➔ United States 🇺🇸 DOE Selects 4 Federal Sites for AI Data Center Development US Department of Energy selected Idaho National Laboratory, Oak Ridge Reservation, Paducah Gaseous Diffusion Plant, and Savannah River Site for AI data center and energy infrastructure development. Solicitations expected in coming months with private sector partnerships. 🔗 energy.gov/articles/doe-anno… ➔ United Kingdom 🇬🇧 UK Power Networks Launches AI Grid Capacity Project UK Power Networks partnered with Open Climate Fix to deploy AI for estimating unmeasured rooftop solar capacity. Project combines weather/satellite data with substation measurements for real-time solar generation prediction across the grid. 🔗 smart-energy.com/industry-se… ➔ United States 🇺🇸 Landis Gyr and NET2GRID Partnership for Grid Flexibility Landis Gyr and NET2GRID announced partnership to unlock grid flexibility using AI-powered solutions for energy management, focusing on smart grid technology and demand response optimization. 🔗 landisgyr.com/news/landisgyr… ➔ United States 🇺🇸 Emerson Introduces AI Virtual Advisor for Utilities Emerson launched AI virtual advisor technology for power and water utilities control rooms. Technology to be showcased at Ovation Users' Group conference July 27-31, 2025 in Pittsburgh, Pennsylvania. 🔗 renewableenergyworld.com/pow…

Discover how NET2GRID is revolutionizing the energy sector with cutting-edge AI solutions! ⚡ 🤖 ️Dive into NET2GRID EnergyAI - transforming utility companies through smart energy profiling, enhanced customer experiences & advanced grid planning.️ go.aws/3HE6mDO

We’re excited about the upcoming webinar hosted by #DarcyPartners on June 12 with our partners #NET2GRID and #BHC Global! We’re teaming up to showcase how #AI #Disaggregation are unlocking smarter, more personalized energy insights that truly make a difference for both customers and agents. Don’t miss this webinar — register today! linkedin.com/events/talkingt…

Did you miss the webinar hosted by LCP Delta? No worries! 😄 You can read the blog here and register to watch the webinar on demand. 🎥✨ See how POWERCONNECT.AI and #NET2GRID collaborate to enhance both agent and #customerexperience with powerful residential #energy #gas #water insights. ⚡🏡🤖 lnkd.in/eArTMcQG

Thank you to everyone who stopped by! 🙌We had an incredible first day with our partner #NET2GRID showcasing our #AI Agent & #CX Platform! 🤖✨ We demonstrated the power of desegregated live energy AI insights, delivering multi-tailored personal recommendations. Tomorrow, our Founder & CEO, @StevenDawsonSD will be attending the Amazon Web Services (AWS) Executive Breakfast Session ☕, and we’ll be back at the booth 6833—ready for another exciting day! 🚀 #POWERCONNECTAI @BHC_Globa @BHC_Canada @The_GBA @DISTRIBUTECH @seconsumer @awscloud @AWSstartups @AWS_Partners @aws

Proud sponsor at the @seconsumer together with @BHC_Global @BHC_Canada Swing by our booth to see how POWERCONNECT.AI and Net2Grid are helping electricity providers and other stakeholders use #AI to enhance the #customerexperience and drive a smarter #energy future.

🚀 Counting down to #DISTRIBUTECH25⚡ Excited to dive into the latest trends and network with industry leaders 🤝 📍 Swing by Booth 6833 in Exhibit Hall A-F to experience #NET2GRID POWERCONNECT.AI in action! 🤖⚡ We’re showcasing our #GenAI-powered call center solution, designed to provide real-time energy insights and elevate customer interactions. 🔬✨ 🔍 What’s in it for you? ✅ Smarter caller profiles & detailed energy usage insights ⚡📊 ✅ Faster call resolution & first-time right fixes 🎯🔧 ✅ Happier customers 😊 agents crushing their CTS targets 🎉🏆 💡 AI is reshaping the utility industry—are you ready? ⚡🔄 📍 See you in Dallas, TX! ✈️🤠 & Let’s connect! 🤝 calendly.com/powerconnect_ai #AgenticAI #MultiAgentAI #Energy #Utility #AI

🎙️ I had an absolute privilege being on this webinar this morning with Nigel Timperley from #LCPDelta and Bram van der Wal from #NET2GRID discussing how Generative AI is set to reshape retail energy customer service. 📊 Over 90 attendees joined the conversation this morning, and an overwhelming 88.7% believe that #GenAI will transform the #utility industry in the next three years. The shift is happening faster than many expect! In case you missed it, register and watch here: bit.ly/412UtgK 🚀 GenAI is no longer a distant concept it’s already transforming customer interactions, reducing costs, and driving efficiency in the retail energy sector. Traditional automation brought incremental improvements, but GenAI enables intelligent, personalized, and scalable customer engagement at an entirely new level. ⚡ As customers transition from passive consumers to active prosumers, their needs become more complex, requiring real-time, data-driven support. GenAI meets this demand by offering instant insights, proactive assistance, and deeper engagement, helping utilities deliver next-level customer experiences. ⏳ The conversation today made it clear: the time to act is now. Retail energy providers that embrace GenAI early will lead the industry in innovation and customer satisfaction.