Very disappointed with how my case is being handled by
@qatarairways and
@bookingcom.
My return flight (Delhi → Toronto) was cancelled due to Middle East airspace issues. Despite multiple attempts, I was NOT provided any rerouting or assistance.
I was forced to book new tickets costing $5000 out of pocket.
Now:
•
@qatarairways says “contact your agent”
•
@bookingcom issued only partial refund ($1263) with no clear breakdown
Booking ref: CG8GR6
Case ref: CAS-753966-F3T6Q4
This is extremely frustrating. As a customer, I expect transparency, fair refund calculation, and support during disruption — not being pushed back and forth.
Requesting both parties to review my case urgently and provide a fair resolution.
#CustomerService #TravelIssue #QatarAirways #Bookingcom