Helping people use AI in their work. Founder/CEO @relay. Was PM Lead @gmail, @googlecalendar, CEO @timefulapp (acq by @google), Stanford AI PhD dropout

Joined August 2011
81 Photos and videos
Pinned Tweet
24 May 2025
Our marketing team is just me and ~40 AI agents. I finally got around to putting them into an "org chart", and it's actually really cool to see! Plus, laying them out this way by sub-function (social media, blog, email, community, partners, etc) has given me a bunch of ideas of other agents I want to build. If you're interested in the full version (and the templates/screenshots for each agent), let me know and I'll send it over to you.
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Jacob Bank retweeted
Is Opus 4.7 dumber and worse at calling tools? Nope, but it interprets prompts much more literally, and if there's a flaw, it will punish you. One could consider the lack of common sense as regression, but it's by design and can be steered. For every release: Read the notes!
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Jacob Bank retweeted
This is the era of the one-person marketing team. Launch dozens of high-performing landing pages from Claude and Clay. Using @tryflint’s MCP and API.
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Jacob Bank retweeted
Should I leave my stable job to start a company? When Block lays off nearly half its workforce and the FAANGs are all doing rolling layoffs you might start wondering: is it possible that a 10-person, profitable startup could turn out to be *more* secure? On today’s Startup Dad I talked with @jebank about leaving Google when his daughter was 6 months old to start @relay. I thought that sounded risky; Jacob didn’t. After talking to him I’m inclined to agree. Ask yourself these three questions: -> Can you afford 2x the runway you think you need? -> Will this role actually grow your skills, or just your salary? -> Do you control your time, or does your calendar control you? For him the conclusion was: start a company. Then he learned through the process that small teams are actually *better* for parents than big companies. His 10-person team has zero standing meetings. Everyone's senior. Everyone's a parent. Work happens async (mostly). Our conversation was filled with other amazing nuggets: his concept of “double dipping” for turning chores into quality time with your kids, how to bring your kids into your work problems to show them your world, and his “imagine if I did that” framework for handling tantrums. Listen or watch our full conversation on Startup Dad; you’ll find it on Youtube and everywhere you get your podcasts.
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Workflows are still better than agents for 99% of use cases
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Jacob Bank retweeted
Replying to @webmaster
@relay is best of both worlds! Pleasure to use vs zapier
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Partial list of companies that have been declared "toast": NVIDIA Google Microsoft OpenAI Anthropic Perplexity Cursor Salesforce ServiceNow Adobe Zapier Cognition this is silly, can we stop. we're still at the very beginning of the game and there's a lot of work to do
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🚀 Today we’re launching a brand new @relay! If you want an AI team that works for you, now’s the time to start. Here’s what makes our AI agents different: Anyone can create agents. You work with AI agents just like you work with people. You ask your agent to do things for you and give it feedback to get better. No code, JSON, terminal, or MCP needed. Agents are predictable and reliable. You teach your agent skills with simple prompts, and it turns those into easily understandable, consistent workflows. Plus, your agent can keep a human-in-the-loop for anything high stakes. No random actions you can’t explain. To try it out, head over to @relay and get started for free. I can’t wait to hear your feedback. p.s. like and RT to get a bonus code for 500 extra AI credits per month for a year. 🙏
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Working with AI (prompting, vibe coding, building AI agents) is now the most important skill for every job seeker. And @linkedin just rolled out a really cool way to show off your expertise. Here's how it works: 1) You use a product like @descript for video editing, @Lovable / @Replit for vibe coding, or @relay for AI agent building. 2) Once you hit a certain level of proficiency, you'll get a notification that you've reach a new skill level with a button to share on LinkedIn. 3) As your skills improve, your certification will automatically update, so future employers can be confident in your skills! Read more about it in Techcrunch and on Engadget (and check out the cool hero image of Relay.app too 😁 )
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Jacob Bank retweeted
Jan 24
Surprised not many people know about @relay yet It's basically a non-technical Zapier, with much better AI to build the workflows, and it allows a human-in-the-loop approval process I just one shotted flow where someone says "pr-review [link] in Slack and it uses my Github account to automatically comment "cursor review" so Bugbot can be triggered without anyone asking me Many many more examples like this
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The Meta AI integration into WhatsApp is such a perfect example of how NOT to incorporate AI into products. They jammed in a huge button, but it has no clear use case AND blocks a critical button for scrolling to the bottom of conversations.
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26 Nov 2025
Agents are going to be 100x more valuable than vibe coded apps. People don’t want more apps. They want work to be done.
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22 Nov 2025
Remember how AgentKit was going to kill n8n, Zapier, Relay, etc?
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19 Nov 2025
An owner of a pet waste management company signed up for our product. The first word of the company name is Poop. Our automated welcome email started with "Hi Poop"
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16 Nov 2025
Here are the 6 AI agents that every PM needs: 1. Competitive Analyst - Tracks competitor pricing - Summarizes competitor launches - Researches competitor reviews - Analyzes competitor focus areas and target customers 2. User Researcher - Synthesizes support tickets - Summarizes online community posts - Conducts user interviews - Drafts voice of the user reports 3. Data Analyst - Writes weekly metrics reports - Analyzes key metrics changes - Researches benchmarks - Identifies trending use cases 4. Social Media Marketer - Identifies posts with relevant mentions - Summarizes sentiment and key quotes - Finds opportunities to engage - Suggests original content to post 5. Project Manager - Sends regular summaries of open items - Notifies individuals about overdo tasks - Creates burndown and progress reports - Sends executive summary emails 6. Executive Assistant - Triages emails - Drafts meeting briefings and follow ups - Sends meeting reminders - Captures personal tasks and contacts Let me know if you're interested in a step-by-step guide to create them all!
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14 Nov 2025
For “startup feuds” like lightfield vs Attio right now, do they actually dislike each other or is it like UFC fighters pretending to hate each other to get attention
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13 Nov 2025
Did the Gmail spelling and grammar correction just get WAY more aggressive for anyone else?
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12 Nov 2025
Here are 5 tips to write better prompts: 1. Keep it simple - Easy to read, understand, and change. 2. Make it modular - Split tasks into separate prompts. 3. Context is king - Spend more time optimizing the context than the words of the instructions. 4. Include examples - One good example is better than 1000 words 5. Ask for rationale - Learn how the LLM thinks to make your prompts better. And while I generally value iteration over specific frameworks, here's a general prompt framework that tends to work for me:
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11 Nov 2025
Fake work is a people problem not a tool problem
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