Joined January 2019
64 Photos and videos
Pinned Tweet
22 Aug 2025
Thrilled to announce TestFyra has received a grant from the Science and Technology Facilities Council (STFC), part of UK Research and Innovation (UKRI), to support our AI project. Thank you to STFC and UKRI for backing our mission to advance AI innovation! #AI #Innovation #UKRI
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12 Dec 2025
Where is AI actually delivering results — not hype? If you want a quick look at what the latest UK data shows about AI in customer support, data analysis, and automation, here’s a short breakdown. 🔗 Read the full blog: medium.com/@testfyrablog/whe…
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TestFyra retweeted
9 Dec 2025
Resilience is built-in with SGP.32. The spec includes automatic Rollback if a new profile fails to connect, and the ADD EIM feature allows for dual management servers for geographical redundancy and reliability. #IoTNetwork #SimManagement iotforall.com/demystifying-t…
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TestFyra retweeted
9 Dec 2025
If your pilot stops at one line or one site, you’re building a trophy—not a platform. Scalable #IIoT refers to shared services, standardized models, and cross-plant rollouts. buff.ly/AtMh974 #sponsored #archsystems_iiot #Industry40 @Fabot70 @gp_pulipaka via @IIoT_World
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10 Dec 2025
Is AI just speeding up software testing — or completely changing how we think about quality? If you’ve wondered where manual, automation, and AI-driven testing each fit in today’s workflows, this blog breaks it down clearly. 🔗 Read the full blog: medium.com/@testfyrablog/fro…
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9 Dec 2025
Are AI-driven applications only as reliable as the way we test them? If you’re working with AI systems or curious about the gaps most teams miss, have a look at our blog: medium.com/@testfyrablog/tes…
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8 Dec 2025
Planning IVR Modernisation: When to Redesign vs. Optimise - medium.com/@testfyrablog/pla… #contactcentre #testing #ivr #testfyra
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30 Nov 2025
Testing contact centres includes role-based scenarios, AI and bot testing, UX, and detailed bug reporting to ensure seamless CX. E2E testing ensures every interaction — from voice to chat — delivers the intended customer experience without friction. #Testing #testfyra
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26 Nov 2025
IVR clarity beats cleverness. 3–5 options, plain language, fast human path. #ContactCenter #IVR #testfyra
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17 Nov 2025
AI orchestration in IVR maintains context throughout multi-turn conversations, delivering accurate and helpful customer journeys. #ConversationalAI #testfyra
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13 Nov 2025
Multimodal IVR experiences combine voice with visual elements, enabling seamless switching between voice and digital channels. #IVR #CustomerExperience #testfyra 🔗 linktr.ee/testfyra
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12 Nov 2025
Contact centres will see a rise in remote agent work, enabled by mobile-compatible CRM and communication tools. #RemoteWork #ContactCentre
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