Noticing an interesting version of gell-man amnesia where people use AI for their job and see all the various things they have to do in the “last mile”, but then look at someone else’s job and think that AI will eliminate it immediately.
We all have a much deeper appreciation for the nuances and complexities of the work that we do every day. We run into issues about accessing data, we know how much context is needed to get AI models to work the way we need, we have to review the output of the AI to make sure it’s accurate, and then we have to incorporate that work into some broader business process. We see all those steps deeply for the work that we do.
Then, a moment later, we see AI do something in a foreign space and think that it can go automate that entire function. We tend to dramatically underestimate the work that goes into making the AI work just as effectively in those jobs.
This is reason to be skeptical about many of the theories of job loss. It’s coming from the lens of being able to automate individual tasks with AI, without understanding all the work that goes into doing the job fully.
A common dynamic I observe with AI: it feels most impressive when you don’t know much about the subject, don’t care or don’t have a clear idea of what the you want.
This applies across design, code, legal, and more. If I don’t know code very well, every piece of code it writes feels very impressive.
Once you know what something should feel or look like, it becomes almost impossible to guide AI there. And you definitely can’t one-shot it.