199 Photos and videos
📣We've just released a groundbreaking article: "#AI in #CallCenters: What Future for Call Center #Agents" !
💡#CustomerRelationship landscape is evolving and AI is reshaping operations.
🧠Our vision : AI will not replace agents, it will augment them.
bit.ly/ai-in-callcenter-cogn…
3
5
69
Transforming Customer Service Starts With Voice AI
bit.ly/3AMdurT via @Forbes
#VoiceTech #VoiceAI #AI #NLP #DeepLearning #CustomerConversation #CallCenter #CustomerService #CustomerCare #VoiceExperience #AugmentedAgent
3
8
Did you know?!
@CogNeed's website got a makeover!✨
Check out how amazing it is: cogneed.ai 👀
You'll find our value proposition & all the latest news about us!
#CogNeed #VoiceTech #WebSite #Startup #AI #VoiceAI #DataScience #VoiceRecognition #SpeechRecognition
3
4
📣 What's new with @CogNeed?
During a @HubFranceIA webinar on #AI & #Onboarding we got to have a very nice testimony
Big thank @sodexopass_fr for trusting us in this adventure!🤝
Check out what they say about us: youtu.be/tkSOihFldxI
#CogNeed #VoiceTech #VoiceAI #FrenchTech
3
3
Using AI To Augment Customer Service Agents
bit.ly/3MaL9P1 via @forbes | by @AdiGaskell
#AI #CustomerService #ContactCenter #AugmentedAgent #VoiceTech #VoiceAI #LiveInsights #Automation #Empowerment
3
4
Five Levels of AI-driven Contact Center Agent Augmentation
link.medium.com/pDKJYBZvWpb by @rowantrollope | via @Medium
#ContactCenter #AI #VoiceTech #Automation #CustomerService #InsideSales #AgentAssistance #AugmentedAgent #CogNeed #Interactions #DigitalTransformation
4
5
How Brands Can Win Over Gen Z With Customer Service
bit.ly/3LYaYSx via @CustomerThink by Shannon Flanagan
#CustomerService #BusinessStrategy #CustomerSupport #UserExperience #CustomerLoyalty #CX #UX #Omnichannel #ContactCenter #AgentEnablement #AI #AugmentedAgent
3
🚀We are pleased to announce you that we closed a 400 000€ seed funding round with @WeLikeStartup
🧠Our solution assists #CustomerRelationship Reps in real time through #ConversationalAI
🛣️Incredibly excited for the next chapter
#VoiceTech #FrenchTech #ContactCenter #VoiceAI
1
4
6
CogNeed retweeted
22 Mar 2022
Une bonne nouvelle aujourd'hui pour nos alumni @CogNeed !
Ils viennent de lever 400k euros 🤩 grâce à cette somme ils pourrons accélérer leur déploiement en France, recruter de nouveaux talents et lancer plusieurs projets en Europe !
Bravo @ErwanDemont & toute la team 👏👏
3
7
Voice Tech: Coming Soon To A Classroom Near You
bit.ly/3vQq8UD via @forbes | by @nsdmorrison
#AI #VoiceTech #EdTech #Education #VoiceAI #DataScience #VoiceRecognition #SpeechRecognition #NLP #NLU
4
6
Voice tech makes inroads in the enterprise
bit.ly/3oDHtvK via @VentureBeat | by @dcoates
#AI #VoiceTech #VoiceAI #BusinessStrategy #BusinessImpact #Implementation #DataScience #MachineLearning #SpeechRecognition #NLP #NLU #ContactCenter #VirtualAgent #AugmentedAgent
1
3
Proud to announce that we are integrating @KedgeEntrep Business Accelerator !💪
🚀 Focusing on growth & scalability, the program's goal is to empower @KedgeBS entrepreneurs through mentorship and business impact
Let's rock this !
@ErwanDemont | @TanguyCoatalem | @AliceCoatalem
5
10
Turning AI into your customer experience ally
bit.ly/3uhGzbO via @techreview
#AI #CustomerExperience #Automation #DecisionMaking #VoiceTech #DataAnalytics #BusinessStrategy #VoiceAI #CustomerJourney
2
3
Synthetic Voices Want to Take Over Audiobooks
bit.ly/3s4FjpF via @wired | by @tsimonite
#AI #VoiceTech #VoiceAI #SyntheticVoice #Audiobooks #Soundwave #Automation #VirtualAssistant #Deepfake #AutoNarration #SmartSpeaker
1
2
Where is the voice assistant industry headed ?
bit.ly/3qrn8el via @bdtechtalks | by @bendee983
#VoiceTech #AI #VoiceAI #VoiceAssistant #Innovation #NLP #Speech2Text #MachineLearning #DeepLearning #SalesTech #CustomerService #ContactCenter #SaaS
1
3
CogNeed retweeted
14 Jan 2022
We'll be participating in the #matchmaking sessions at #SwedenInnovationDays on Jan 17-20 to meet international corporations & present @CogNeed !
More info : bit.ly/3I5UHss
2
6
Voice AI Predictions for 2022 from 25 Industry Leaders
bit.ly/3FWP1A4 via @voicebotai | by @bretkinsella
#VoiceAI #AI #VoiceTech #DataScience #Sales #SalesTech #CustomerService #CustomerExperience #CallCenter #InsideSale #CustomAssistant #MachineLearning #NLP #GPT3
2
5
11 Tech Trends That Will Impact Professional Communications In 2022
bit.ly/3J3V6gl via @forbes
#Communication #Marketing #Collaboration #AI #VoiceTech #VoiceAI #CustomerExperience #EmployeeEngagement #DataAnalysis #MachineLearning #SocialMedia #Multichannel #Sales
1
3
Conversational AI Continuing to Mature for Customer Service
bit.ly/3IUoXHF via @EnterpriseAI_ | by @TechManTalking
#AI #CustomerService #VoiceTech #CustomerExperience #VoiceAI #ContactCenter #ConversationalAI #Customization #RealTime #AgentsAssistant
2
3