The Experience Show UK – AI-Led Customer Experience Transformation 📅 Dates: 7–8 July 2026 📍 Location: The Manchester Deansgate Hotel, UK The Experience Show UK is a customer experience event focused on helping organisations develop stronger experience strategies in the age of AI embracement, hyper-personalisation, AI analytics, CX amplification, and operational scalability. The event brings together senior executives and decision-makers to explore how AI-led experience transformation can turn customer experience into a growth lever. Across two content-packed days, the program will focus on redesigning experience strategy, modernising the contact center, attaining competitive advantage, and delivering growth. Attendees will connect with peers and industry professionals to address current business challenges and strengthen customer excellence. The event is designed as a platform for learning, networking, and benchmarking with leaders in the experience space. Why Attend: • Explore AI-led experience transformation, hyper-personalisation, and AI analytics • Learn how to redesign CX strategy and modernise the contact center • Benchmark strategies for efficiency, scalability, and customer excellence • Connect with senior executives and decision-makers across the experience space • Discover how CX can become a stronger driver of competitive advantage and growth The Experience Show UK encompasses the region’s prestigious CX Live Show and is positioned for senior executives and decision-makers across two in-depth conference days. The event offers opportunities to learn, network, benchmark strategies for success, and explore participation as a sponsor, speaker, delegate, or media partner. All details are available on our website — allconfsbot.website/article/… |@CXLiveTweets| #TheExperienceShowUK #CustomerExperience #CX #AI #AIAnalytics #HyperPersonalisation #ContactCenter #BusinessGrowth #ManchesterEvents #CustomerExcellence

Karl ist seiner Zeit weit voraus. Hyperpersonalisation wird schon bald der führende Trend in jeglichem Content werden und Texte wie dieser die einzigen, die Menschen sich noch ernsthaft durchlesen - weil sie von echten Menschen geschrieben wurden.

Fitness/health/diet trackers seem to be one of the top apps to vibe out! We all have different priorities and hyperpersonalisation is so accessible now. I have one for myself too made with @ManusAI

Anil Ganjoo, chief growth officer for global TMT at @hcltech, discusses how AI, 5G and technology convergence are transforming technology, media and telecommunications (TMT) industries. He highlights the need for organisational change and new approaches to talent and business models. ▶️ Watch the full interview: telecomtv.com/content/spotli… #SpotlightOn5G #MWC26 #AI #5G #BusinessModels #AutonomousNetwork #Hyperpersonalisation

At MWC26 in Barcelona, Anil Ganjoo, chief growth officer for global TMT at @HCLTech, discusses how AI, 5G and technology convergence are transforming technology, media and telecommunications (TMT) industries. He highlights the need for organisational change and new approaches to talent and business models. ▶️ Watch the full interview here: telecomtv.com/content/spotli… #SpotlightOn5G #MWC26 #AI #5G #BusinessModels #AutonomousNetwork #Hyperpersonalisation

this brings me pondering about why ai companies have absurd valuations and they are not having an economic impact. the answer is simply that we are not smart enough to make the proper economic use of ai beyond a certain group of people coding. the divergence between what ai can do and what we make ai do is drastic. millions of people are using ai majorly to automate linkedin, rant about relationships, generate absurd images i.e. hey @/grok remove her clothes, write content without thought, chatbots we do not think using ai beyond writing; a critical cognitive human native skill which we are now dependent on ai. pathetic. ai is to solve problems at a scale with hyperpersonalisation, and we use it as a replacement of our brain without even training/upbringing it. when @balajis said that ai is not artificial intelligence, but 'amplified intelligence', we was straight on right. ai does amplify, and most of the time it's stupidity. even the product teams are going on the wrong paths trying to automate emails and whatsapp. brother if you can't even reply to a mail by yourself, maybe then it's not even important. stop with the clawdbot bs. the rant can go on and on, but to sum it up, extremely few people are using ai to create actual economic value, rest are just using it as brain replacement. god bless

Nobody likes spam calls. Salomon Wettstein, Quinlan & Associates’ Ben Quinlan, and HSBC’s Bojan Obradović discuss why the future of banking means no more annoying telemarketing in the latest #PULSECheck podcast. ▶️ youtu.be/sCo3AJeq2Gk #Banking #HyperPersonalisation

I've said it once before, and I'll say it again: The era of software is eating the internet, is long gone. AI Agents will eat the internet. We're at the forefront of building a new economy. OpenClaw accelerated this economy. One where agents will act as micro-SaaS units: built on data from our personal devices for hyperpersonalisation, anchoring more scope for increased privacy (after we add the correct security guardrails) and increased 24/7 access to external (physical and digital) devices, services, data, and finance via programmable crypto rails. What a time to be alive. This Thursday (5/2), we discuss all this and more with Arcanum Ventures, bond[.]credit, and other agentic economy builders. Tune in.

@demos_network call this hyperpersonalisation and has been our North Star for the last year, things are starting to come to life now

Free 6G Training: Agentic AI and the Path to Hyper-Personalised 6G Networks - free6gtraining.com/2025/12/a… via @AnalysysMason #Free6Gtraining #6G #5G #B5G #5GAdvanced #3G4G5G #AnalysysMason #HyperPersonalisation #6Gdevices #6Gcore #AIML #AgenticAI

To move from basic personalisation to hyper-relevance, retailers must anchor AI strategy on GPU cloud to deliver enterprise-scale speed and privacy-first execution. By @narendrasen : voicendata.com/cloud/gpu-clo… #voicendata #GPU #retail #hyperpersonalisation #GPUCloud #data

You are hopelessly naive about technology data hyperpersonalisation targeting surveillance control manipulation comparmentalisation ecochambers... this experimentation piloted on Twitter long b4 and in effect most SM platforms apps businesses... finally India is a rogue country

Bekleriz 👇 "Populism and foreign policy institutions in Turkey Politicisation, hyperpersonalisation and individualisation" eui.eu/events?id=582325

#ReportLaunch || The State of CX India 2025 Exceptional CX will no longer be a business differentiator; it will be India’s soft power, its greatest cultural and economic export to the world. The @nasscom @TwimbitHQ report The State of CX India 2025, evaluates enterprises across sectors to decode the pillars driving India’s CX evolution: Digital, Service, Brand, and Employee Experience. 💡 Key Insights: 📌 AI-led hyperpersonalisation, omnichannel orchestration, and self-service innovation are reshaping customer journeys. 📌 Telecom, E-commerce, and Logistics lead India’s CX evolution, while Healthcare and Retail must close empathy gaps. 📌 India is on track to become a global CX superpower, blending intelligent automation with human-centered design. Gain insights into the forces, trends, and technologies powering experience-led growth in Digital India. Download the report: community.nasscom.in/communi… @RNamb @sangeetagupta29 @SrikanthNasscom @Prajwal1829 @nimmi0730 @nasscomai @nasscomdeeptech @nasscom_member_ @Kyndryl @menon_manoj @heyshiv #customerexperience #AI #DigitalIndia #DigitalTransformation

If a brand calls you by name but still misses what you actually want, that’s not personalisation. That’s guesswork. And customers are done settling for it. For years, marketers have chased true 1:1 personalisation, but fragmented data, siloed tools, and one-size-fits-all campaigns kept it out of reach. Now, #AI, unified data, and real-time orchestration are making hyperpersonalisation not just possible, but scalable. In this @cmswire article, Priyank Parikh and Ankur Jain of #TataCommunications, explain how marketers can move beyond fragmented campaigns to AI-driven systems that adapt in real time, orchestrate journeys dynamically, and deliver relevance at scale: okt.to/f7rP9N #DigitalFabric #InteractionFabric

Are emotions the missing ingredient for hyperpersonalisation in banking? fintechfutures.com/digital-b…

✍️ Op-ed | 𝗚𝗲𝗻 𝗭: 𝗔 𝘁𝗲𝗰𝗵-𝗻𝗮𝘁𝗶𝘃𝗲, 𝗽𝘂𝗿𝗽𝗼𝘀𝗲-𝗱𝗿𝗶𝘃𝗲𝗻, 𝗮𝗻𝗱 𝗶𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲-𝗵𝗲𝗮𝘃𝘆 𝗯𝘂𝗻𝗰𝗵 is rapidly emerging as the country’s most consequential consumer segment. Having grown up in a hyper-connected world dominated by smartphones and social platforms, Gen Z demands more than products -- they seek personalisation, cultural alignment, and authenticity. Read an expert view by Dr. Puneet Mansukhani, @KPMGIndia in @fe_retail retail.financialexpress.com/… #GenZ #CX #customerexperience #hyperconnected #hyperpersonalisation #consumersegment #consumerbehaviour

As #China deploys "precision cognitive attacks" & Western militaries experiment with deepfakes, hyperpersonalisation is the new frontier in #digital conflict. This threatens to fragment #democracies from within: Sahil Sonalkar or-f.org/34467

AI tutors like Eklavya offer hyperpersonalisation for students ! They are with you 24/7 , though out your learning journey all your life It adapts to your learning styles. Help us improve this Check it out at eklavya.io/

As #China deploys "precision cognitive attacks" & Western militaries experiment with deepfakes, hyperpersonalisation is the new frontier in #digital conflict. This threatens to fragment #democracies from within: Sahil Sonalkar or-f.org/34467