โQuality suffers when work is done without defined controls.โ
Excellence is not sustained by effort aloneโit is sustained by structure.
When activities are carried out without clear procedures, defined criteria, suitable equipment, and monitored conditions, variation increases and quality declines.
ISO 9001:2015 Clause 8.5.1 requires organizations to control production and service provision under defined conditions.
Clear instructions, competent personnel, appropriate infrastructure, and effective monitoring protect consistency and customer confidence.
Operate under controlled conditions.
Implement ISO 9001.
Certification is the Seal of Confidence.
DMSL Africa
IAS Accredited Management Systems Certification Body (MSCB-152)
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dmslafrica.comโ
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