Absolutely right. Basic ethics of service management: Do not accept advance bookings and payments if you cannot guarantee the service, doctors, or stock. This needs urgent attention from the management team. #ServiceQuality ,@vcareg
@vcaregroups disappointing service at Vcare Miyapur Branch. Appointments & payments collected in advance, but later informed that doctor is unavailable/treatment kits No stock. Ensure availability before accepting bookings. #CustomerExperience #ServiceQuality
@vcaregroups
3
@vcaregroups disappointing service at Vcare Miyapur Branch. Appointments & payments collected in advance, but later informed that doctor is unavailable/treatment kits No stock. Ensure availability before accepting bookings. #CustomerExperience #ServiceQuality
@vcaregroups
3
3
30
Jun 12
High driver turnover weakens store relationships and service consistency.
$GPOX helps convenience store retailers build stronger communication and more dependable support through driver continuity.
Learn more: gpoplus.com/solutions/relati…
#DirectStoreDelivery #ServiceQuality
23
Jun 12
There are widespread reports of service instability with @Airtel_Ug, impacting core communications including WhatsApp, voice calls, and general connectivity. Consumers pay for reliable access, and consistent service disruptions undermine that value proposition. We urge @Airtel_Ug to prioritise a technical review and provide clarity to affected subscribers.
CC: @UCC_Official
#AirtelUganda #TelecomWatch #ConsumerRightsUg #ServiceQuality #EthosMonitoring
Jun 12
Is anyone else in Uganda experiencing persistent issues with Airtel WiFi and network services? WhatsApp messages are failing to send, calls keep dropping, and browsing has become a nightmare despite customers paying for these services.
@Airtel_Ug, you have failed many of your customers. The quality of service being provided is simply not matching what people are paying for. At this point, you're not delivering the reliable internet services you promise, nor are you adding value to our hard-earned money.
If you cannot provide consistent and dependable connectivity, be honest with your customers instead of continuing to charge us for poor service. Ugandans deserve better.
Are others facing the same frustrations?
#AirtelUg #NetworkIssues
1
2
2
208
Jun 12
There is an ongoing issue where paid service upgrades, specifically the 18GB Private WiFi bundle, are not delivering the expected utility due to unresolved line throttling. While we note that @econet_support has initiated private contact, @chakurira021 requires tangible solutions, not just administrative acknowledgments. We urge @econet_support to expedite the technical review of @chakurira021’s account to ensure that value is delivered as purchased.
Ethos Reviews remains focused on tracking these service discrepancies to ensure consumer value is protected.
CC: @Potraz_zw
#Econet #ServiceQuality #TelecomWatch #ZimConsumers #EthosMonitoring
Jun 11
@econet_support I have sent a complaint and it's been 24 hours and you've been ignoring me. My line is heavily throttled. I bought an 18GB Private WiFi bundle after my Smart4U FUP limit was hit, but my entire line is still throttled and the Private WiFi data is depleting .
1
51
Jun 12
Cleanliness is the first language of hospitality. It speaks before anyone says a word.
A simple room that is spotless feels cared for. A grand room that is dirty feels neglected.
Win the first sentence.
#Hospitality #ServiceQuality
1
Jun 11
I am extremely disappointed with @EurekaforbesIN. I purchased a 2-year Platinum Plan with the expectation of receiving timely maintenance and free services as promised. However, till date, not a single free service has been provided despite multiple follow-ups.
Customers invest in water purification services because they trust Eureka Forbes to help ensure safe drinking water for their families. When scheduled maintenance and servicing are neglected, the performance of the purifier can be affected, potentially compromising water quality and putting the health and well-being of customers at risk.
It is unacceptable that customers who have paid in advance for service commitments are left without support. I request Eureka Forbes to urgently address this issue, honor the commitments made under the Platinum Plan, and provide a clear resolution.
@EurekaForbes #CustomerComplaint #ConsumerRights #WaterPurifier #CustomerService #CustomerExperience #ServiceQuality #CustomerSupport #ServiceStandards #CustomerTrust #Accountability #AfterSalesService #JagoGrahakJago #ConsumerAwareness #CustomerCare #SafeDrinkingWater #WaterQuality
1
57
Jun 11
Dear Rajendrakumar Zabakh,
Thank you for writing to us. We acknowledge receipt of your query pertaining to 91006*******33.
We tried reaching you today on to inform you that your case is under review. While we couldn’t connect, please be assured you will hear from us with an update within 4 working days.
In case you'd like to connect with us, you can reach us on 080‑65072111 , Monday to Friday, between 10 am and 7 pm.
We appreciate your patience and assure you of our full attention to the matter.
Please Note: To help us track your case, do not change the subject line when replying to this email. For quicker responses, please write to our official email ID: servicequality@icicilombard.com only
20
Jun 11
Dear Sir,
Thank you for writing to us. We acknowledge receipt of your query regarding the policy cancellation and refund. that we are unable to retrieve the details using the provided policy number. We kindly request you to share the proposal details so that we can assist you further. You may send the same to servicequality@icicilombard.com.
We understand that waiting for a resolution may not have been easy, and we sincerely value your patience throughout the process.
Thank you for giving us the opportunity to serve you.
6
Jun 11
Dear Narendra,
Thank you for writing to us. We acknowledge receipt of your query pertaining to claim number 2XXXXXXXX0.
We are reviewing the case and you can expect an update from us within 4 working days.
In case you would like to connect again, you can reach us on 022-66877111, Monday to Friday, between 10 am and 7 pm.
We appreciate your patience and assure you of our full attention to the matter.
Please Note: To help us track your case, do not change the subject line when replying to this email. For quicker responses, please write to our official email ID: servicequality@icicilombard.com only.
2
12
Jun 10
@cromaretail Someone called.. mentioned technician will come. But as always, HYDERABAD CROMA STORE in Miyapur maintains the image of failed commitments
#servicequality
10
Jun 10
@airtelindia @Airtel_Presence @airtelnews When will you resolve my internet issue. shorturl.at/eJ8mU#Airtel #CustomerServiceFail #InternetOutage #BroadbandIssues #CustomerExperience #Telecom #ServiceQuality #ConnectivityMatters #ConsumerVoice #DigitalIndia #TechFrustrations
1
43
Jun 10
The cost of poor customer experience is rising fast. As complaints increase, so does the financial impact potentially costing businesses hundreds of billions if dissatisfaction continues. Customer trust is no longer optional; it’s essential.
Learn more at - gemjournal.com/number-of-con…
#CustomerExperience #ConsumerBehavior #BusinessNews #CustomerService #MarketTrends #CustomerSatisfaction #BusinessGrowth #ServiceQuality #CX #CustomerFeedback #EconomyNews #RetailTrends #BrandTrust #ConsumerInsights
3
12
37
Meeting deadlines shows clients that their time matters. Consistent delivery helps strengthen trust and creates a smoother experience throughout every project.
#ClientSatisfaction #ProjectManagement #ServiceQuality #BusinessGrowth #ProfessionalServices #IntramindSolutions
3
At #KTSOilandGas Services Limited, service quality is treated as a performance standard rather than a transaction.
#ServiceQuality #UpstreamServices #OilAndGasLeadership #OperationalControl #KTSOilAndGas
Explore our service approach at ktsoilandgas.com
8
A customer's experience at a bank has reignited debate over service quality and staff behavior. Many say efficiency alone isn't enough—respectful and attentive customer service matters just as much.
#CustomerService #BankingSector #BankExperience #PublicConcern #ServiceQuality
3
Good service is not tested when everything goes right.
It is tested when the plan breaks.
A guest may forgive a problem. What they rarely forgive is being handled badly while it happens.
Recovery proves service.
#Hospitality #ServiceQuality
1
@RailMinIndia @IRCTCofficial @AshwiniVaishnaw Passengers paying premium “special” charges still face 3–5 hour delays, overcrowded coaches, no housekeeping, zero security, and broken facilities. This is not the service we paid for. #CustomerService #Accountability #ServiceQuality
2
26