AI will not cause mass unemployment. It will cause a labor shortage - Jeff Bezos His logic: AI-driven productivity will make food cheaper, housing cheaper, and life more affordable. So many dual-income households will choose to have one person exit the workforce entirely. Fewer workers in the market. More output per worker. Result: LABOR SCARCITY. His analogy was blunt. You have been digging a basement with a shovel. Somebody is about to hand you a bulldozer. You should be happy, isn't it? Amazon $AMZN is committing $200 billion in capex to AI in 2026 alone. Bezos is not just predicting this future, he is funding it. Every economist screaming about displacement is solving for the wrong variable. How many jobs AI destroys, isn't the right question. It is rather how much productivity it unlocks! #FutureOfWork #ServiceAsSoftware #JeffBezos #Amazon benzinga.com/markets/tech/26…

The humanoid robot boom has a hidden supply chain. It runs through Tamil Nadu. Thousands of Indian workers strap GoPros to their heads and record themselves folding towels, making sandwiches, slicing mangoes. This footage trains AI robots to move like humans. It is called egocentric data. Without it, robots cannot navigate the real world. $MS Morgan Stanley projects over a billion humanoids in use by 2050. The picks-and-shovels play is not the robot makers. It is the data layer underneath them. Objectways, an AI data company working with Amazon $AMZN SageMaker, sources this footage from Tamil Nadu and supplies Fortune 500 clients. The spatial AI data market is scaling right now. Before the robots even arrive at scale. Service as Software is being hand-labelled in Chennai. The next industrial revolution is being trained by the people it will eventually replace. (Credits: @AFP) #HumanoidRobots #SpatialAI #ServiceAsSoftware

TCS $TCS.NS is Asia's largest IT outsourcer, and it told its shareholders today it plans to match its 500,000-person workforce with an equal number of AI agents. Hiring slows. The headcount-as-moat era ends. This isn't a Silicon Valley startup talking. This is the company that employs half a million people and runs mission-critical systems for Fortune 500s globally. When the chairman of TCS says AI agents will do work his employees currently do, CFOs everywhere should be asking a different question. Why are we still paying per-seat? The outsourcing model that built India's tech economy just got its most honest obituary. #ServiceAsSoftware #AIAgents #TCS bloomberg.com/news/articles/…

Service as Software is one of the biggest opportunities right now. If people are paying agencies, freelancers, or internal teams to repeat the same workflow every week, there is likely a product opportunity there. #ServiceAsSoftware #SaaS #AIStartup #Automation #Founders #Tech

MARKETING AGENCIES — KISS YOUR RETAINERS GOODBYE. We built Maximus, a 24/7 AI marketing platform that executes your entire internet visibility strategy while you sleep. Stop chasing rankings. Let them chase you. Built with: → 19 AI Agents — a full marketing team that never clocks out → 49 Automated Workflows — from site audit to content publish → Patent-Pending Architecture — multi-agent orchestration, not another API wrapper → Human Handoff — nothing goes live without your approval While agencies are billing you $5K/month for a junior account manager to run the same playbook they use on every client, Maximus is running 49 automated workflows customized to YOUR brand, YOUR market, YOUR competitors. The difference? Agencies scale with headcount. We scale with engineering. One platform. One price. 19 agents working around the clock. Your agency won't tell you this is coming. But it is. maximus.software #ServiceAsSoftware #AIAgents #Maximus #InternetVisibility #MarketingAutomation #AntiAgency

As we prepare for the @IDC CIO Summit 2026, HCLTech and #HCLSoftware are joining forces to showcase the future of Service-as-Software (SaS). See how we are turning "Agentic AI" from a buzzword into a business reality: hclsw.co/teyzdp #ServiceAsSoftware #IDCCIO

Better to be a strategic service partner than a fragile product wrapper. Wrappers:❌ No model control ❌ Fail the "last mile" ❌ Zero moat Services:✅ Deep integration ✅ Real outcomes ✅ Bypass model wars The future isn't SaaS. It's Service-as-Software. #ServiceAsSoftware #AI #VerticalAI #SaaS #AIWrapper

Reading the Signals That Stay With You - my reflections In a year dominated by AI narratives and macro shifts, I found myself reflecting on signals from very different systems. As shared in my last post - It started personally with insights from my @ouraring ŌURA ring. Sleep, recovery, consistency. Small signals that quietly tell a bigger story about discipline and sustainability. Then I zoomed out. I began looking at data from platforms like LinkedIn , YouTube and ChatGPT . Not as vanity metrics, but as patterns. What stood out was how these platforms, often stay with us beyond any role. They shape perspective and compound learning over time. Algorithms do more than count views or clicks. They surface relationships and intellectual gravity. One example was LinkedIn’s Year in Review highlighting how closely I followed @pfersht . That felt less like a statistic and more like a reflection. Outside-in thinking like this sharpens how many of us approach AI, services, and enterprise change. #ServiceasSoftware This year also marked a meaningful transition. I embraced a new paradigm at work and stepped into an exciting opportunity with @Altimetrik @tpg @SlkSoftware . 6 months in, every day has been energizing. I am grateful to work alongside a visionary leader like Raj Sundaresan our CEO & an exceptional executive team Sreenivas V. Gautam Samanta Rajeev Jain Ranga Kanapathy Ajay Kumar Farid Roshan Adam Caplan Dhirendra Nath Farooqui Mohammed Yousufuddin Ramji P Vasudevan Lakshmi Duvoor Sandy Patel, SHRM-CP, PHR Vikas Krishan Amit K. Singh & also recalling the time spent with Chirajeet Sengupta @jimitarora over last 6 months - thx to team @EverestGroup Everest Group for presenting at our GTM Summit & for actionable insights! Other signals surfaced along the way. I was among the first 0.1 percent of users on the GPT platform. Starting early mattered, but more telling was the usage itself. Strategic exchanges focused on synthesis, tradeoffs, and judgment. Less about answers, more about clarity. I also completed the AI Sales Practitioner program with @OpenAI to better understand how AI is reshaping buyer behavior and revenue conversations. One of the highlights of the year was a cameo on @DisrupTVShow TV, sharing the screen with @ValaAfshar Afshar and @rwang0 R "Ray" Wang Wang, alongside authors whose work has shaped my thinking - link in comments #Impostersyndrome I also crossed roughly 30K followers across platforms LinkedIn X and Instagram . What matters most is the quality of dialogue. Looking ahead, I am excited to continue these conversations in person. Catching up with Phil and Saurabh Gupta @HFSResearch HFS Research & Ray from @constellationr Constellation Research, Inc. at @wef World Economic Forum The @WSJ Wall Street Journal Davos House event alongside Raj & continuing the dialogue on what AI First truly looks like when strategy meets execution. The data leaves a footprint. The algorithms reveal the connections. What matters is how thoughtfully we build on what they show us. #Grateful #2026LetsGo Audio MafiaMaga

.@kklive joined Vikramsinh Ghatge at @TechDogs_Inc' podcast to discuss Service-as-Software (SaS), how Agentic AI is reshaping enterprise tech and introduced "co-opetition," where competing and cooperating drive value. Watch: hclsw.co/jfptno #ServiceasSoftware #AI

#ServiceasSoftware for Finance = @maximor_ai Trad ERPs myriad of billing/payment SW = less grunt work. @maximor_ai gives finance teams super powers without having to rip out existing SW.

Some great lessons for #ServiceasSoftware startup founders👇

SaaSの次は「サービス即ソフトウェア」時代へ。 AIが成果を直接提供し、数兆ドル規模の新市場を創出。 営業・法務・医療・CS…人の仕事をAIが代替。 今、ビジネスモデルが根底から変わる。▼詳しくはブログでbighandz.hatenablog.com/entr… #AI #SaaS #ServiceAsSoftware #生成AI #ビジネスモデル革新

Tune into this Road to Intelligent Data Apps episode, where @theCUBEresearch’s @dvellante explores AI’s impact on #appdevelopment with @Salesforce’s Srini Tallapragada and David Schmaier. 📺 More: youtube.com/watch?v=IgkZKdBS… #genAI #SaaS #ServiceAsSoftware

#AllAboard next stop @HFSResearch winter summit with the amazing team led by @PhilFershtGenAI looking forward to the leadership panel featuring @Persistentsys CEO and Executive Director @skkalra in an exciting leadership panel to discuss “The Great Enterprise Regeneration” and how leaders are seizing opportunities to reshape the enterprise world. At @Persistentsys , we believe in a future where businesses Re(AI)magine what’s possible. #ReAIimagine #AI #PersistentSystems #HFSWinterSummit #ServiceAsSoftware #secure #responsible #purposeful #NYC @pfersht @saurabh_hfs @ElenaLChristoph @nitishchampion @reemagarg

At my launch event, Prof. @HarrickVin shed light on neural automation #ServiceAsSoftware #igniobright

Massive change is coming to your enterprise: #ServiceAsSoftware is here June 4th #PowerToShine