A key question in TCPA litigation is back before the courts: Is a SMS text message legally considered a telephone "call"?
The U.S. Court of Appeals for the Seventh Circuit is weighing that issue in a case that could have significant implications for businesses that communicate with customers via text messaging.
For ecommerce businesses, the outcome matters. Text messaging remains an important tool for customer engagement, order updates, marketing and support. How courts interpret the this issue will directly impact compliance obligations and litigation risk.
Our latest analysis examines the arguments before the Seventh Circuit and what ecommerce businesses should be watching as the case moves forward. Link to our blog post in the comments.
How do you think courts should approach modern communication technologies under laws written decades ago?
#ecommerce#Compliance#DigitalCommerce#SmallBusiness#ConsumerProtection#TextMessaging#TCPA#SMS#EcommerceInnovationAlliance#EIA
something very unsettling about giving savages the same technology/textmessaging/emoji's we use and they make quirky-sounding content like
"🙏🙏 hope she doesn't get raped too hard LOL 🤞🤞💯💯"
Are you reaching your customers where they want to be met?
95% of texts are opened within 5 minutes, compared to only 22% of emails that are read. Discover how to level up your customer communication with David Baxter of @solutionsbytext on this week’s episode!
hyken.com/amazing-business-r…#CustomerExperience#TextMessaging#CX
We have a bit of CRE CE in TN but yes it’s ridiculous to have the same license to do wildly different things. That is unless you’re poorly doing both #Resimercial#TextMessaging#Forms
Understand how SMS, MMS, and RCS differ, how your carrier affects messaging quality and delivery, and what steps you can take to protect your privacy while texting.
Learn more here: cyberguy.com/mobile/sending-…#TextMessaging#SMSvsMMSvsRCS
The intriguing story of the text message's birth changed communication forever! 💬📱 What started as a simple idea has evolved into a global phenomenon, reshaping how we connect with one another every day. Let’s uncover the journey of SMS! #TextMessaging#CommunicationRevolution
Days gone bye:
Writing letters to friends who didn't have the same class schedule. The lost art of folding the notes into cute shapes before slipping them into your friend's locker for them to find. ✉️
#GenX#ThrowbackThursday#TextMessaging