22 Mar 2023
Visual IVR is the shortest and most accurate way to get the information that you cannot get verbally from your customers.
It is the ideal way to decrease time consumption and personnel costs by creating customer satisfaction
#UCSBilisim #visualivr #callcenter #contactcenter
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6 Dec 2022
Health Plans that leverage #RPA, #ConversationalAI and #VisualIVR in their contact center operations achieve up to 20% reduction in Average Handle Time (AHT) and 80% reduction in after-call work time.
Find out how: firstsource.com/blog/visual-…
#DigitalFirstDigitalNow
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18 Nov 2022
#HealthPlans that deploy #RPA, #ConversationalAI and #VisualIVR in their contact center operations can reduce Average Handling Time (AHT) by up to 20% and After Call Work (ACW) time by up to 80%. Learn more about it in this blog: firstsource.com/blog/visual-…
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30 Jul 2022
In this fast-paced digital world, change the way you manage your insurance policy with a new visual IVR service by us. Use it to access your policy-related information, download policy documents & manage your policy online.
#SeamlessPromises #VisualIVR #CustomerServicingAvenues
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The #RoadsideAssistance process can be stressful for customers and expensive for businesses. See how we worked with our partner @HGSdigital to deploy #VisualIVR and transform long, cumbersome calls into seamless visual experiences under 90 seconds long: hgs.cx/case-studies/visual-i…
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Zappix Visual #SelfService simplifies interactions and gets customers to the answers they're looking for faster and easier than ever. Learn how we helped one of our customers reduce #AHT by 33% and improve #FCR by 66% with powerful #VisualIVR smart forms: zappix.com/project/cec012521…
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24 Jun 2022
#Brands are enhancing their annoying Voice #IVR by quickly adding a Digitized Visual IVR.
#Helpline callers get the option to get #selfservice on a digital web-app instantly without installing anything.
Transform your #CX quickly with #VisualIVR.
simpragma.com
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The #RoadsideAssistance process can be stressful for customers and expensive for businesses. See how we worked with our partner @HGSdigital to deploy #VisualIVR and transform long, cumbersome calls into seamless visual experiences under 90 seconds long: hgs.cx/case-studies/visual-i…
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The #RoadsideAssistance process can be stressful for customers and expensive for businesses. See how we worked with our partner @HGSdigital to deploy #VisualIVR and transform long, cumbersome calls into seamless visual experiences under 90 seconds long: hgs.cx/case-studies/visual-i…
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Teams with the right tech can transform interactions into experiences.
@Zappix – on @AppFoundry – provides on-demand, visual, self-service solutions that enable customers to simply and quickly resolve inquiries right on their phone, whenever they need support with #VisualIVR.📲
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Zappix #VisualIVR and other On-Demand #SelfService solutions are transforming the way we interact. How could you benefit from the power of Visual IVR? youtube.com/watch?v=N2XNSkKV…
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8 Dec 2021
Is your member experience what it should be?
#HealthPlans can now leverage #RPA, #ConversationalAI and #VisualIVR in their contact center operations to achieve up to 20% in AHT and 80% reduction in after-call work time. Find out how: firstsource.com/insights/bro…
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8 Nov 2021
HGS Digital partnered with @Zappix to implement a visual IVR solution for a top roadside assistance provider. In doing so, 70% of self-service requests were completed without the support of live agents. Read the entire case study here:bit.ly/3qhCd2s
#VisualIVR #Digital
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2 Nov 2021
Are you delivering next-gen #CustomerExperiences? #HealthPlans that leverage #ConversationaIAI and #VisualIVR in their contact centers foresee up to 20% reduced AHT and up to 80% containment rates. Learn more about Digitally Empowered Contact Center. firstsource.com/insights/bro…
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28 Oct 2021
How can #HealthPlans enhance #CustomerExperience? The research is clear — #ConversationalAI and #VisualIVR. Get insights by Pradeesh Prasad - VP of Pre-Sales & Solutions for Health Plans and Healthcare Services.
bit.ly/36vjGoj
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25 Oct 2021
Uniphore completes the acquisition of Jacada and rolls out a powerful platform that will transform the Customer Experience Market
@uniphore
#Uniphore #Jacada #AI #Robotics #ConversationalAutomationplatform #ConversationalAI #RPA #Automation #VisualIVR
techxmedia.com/uniphore-unle…
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Every business has spent the past year reacting and adapting to the impact of #COVID19 on their #CustomerService department, but many have seen #VisualIVR relieve a lot of the pressure from the increased call volumes: zappix.com/blog/visual-ivr-t…
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10 Jun 2021
Thank you @BrightPatternUS for highlight our Visual IVR®️ solution during your world wide Brighter CX Tech Talk session, today. We are proud to be one of your official resellers for Latin America.
@VisualcontactCO
#VisualIVR
#omnichannelSelfService
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Drop in on a conversation between Mark Brody (@kujayhawk92) of Brohawk Solutions, LLC and our President, @AbrahamYossi, as the two discuss how #VisualIVR is transforming the #customerexperience and employee experience in today's contact centers. youtube.com/watch?v=3f2p8eUz…
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22 Mar 2021
It was great to participate in the latest installment of "Coffee Talk with Brohawk", with @kujayhawk92 Brody.
Interesting conversation about digital transformation, Covid, #visualivr, and... Paul McCartney.
Zappix, #digitaltransf…lnkd.in/de8MJBb lnkd.in/dB2Ez9j
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