aguea asia
Contact Center Technology Insights
@Con_TechCenter
Business Intelligence for the Age of Agentic AI and Evolving CX
Joined June 2025
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192
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190 Photos and videos
190 Photos and videos
Tweets
Contact Center Technology Insights
@Con_TechCenter
Mar 13
EverFast Fiber Selects
@GOCareCX
to Modernize Digital Customer Experience Read more:
bit.ly/470q1aN
#EverFastFiber
#GOCare
#CustomerExperience
#CX
#DigitalTransformation
#Telecom
#Broadband
1
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Contact Center Technology Insights
@Con_TechCenter
Mar 12
๐ง
@kustomer
Launches Enterprise AI Platform to Modernize Helpdesks ๐ Read more:
bit.ly/4lt5Qs7
#Kustomer
#CustomerSupport
#Helpdesk
#EnterpriseAI
#CX
#Automation
#CustomerExperience
12
Contact Center Technology Insights
@Con_TechCenter
Mar 12
โก
@Zoom
Expands Agentic AI Platform to Automate Enterprise Workflows ๐ Read more:
bit.ly/4dhnAEE
#Zoom
#AgenticAI
#EnterpriseAI
#WorkflowAutomation
#FutureOfWork
#Productivity
#AI
16
Contact Center Technology Insights
@Con_TechCenter
Mar 12
๐ค
@NectarUC
Launches AI Assistant to Turn Observability Data into Intelligence ๐ Read more:
bit.ly/4b73XxP
#Nectar
#Observability
#AI
#ITOperations
#AIOps
#DataIntelligence
15
Contact Center Technology Insights
@Con_TechCenter
Mar 12
๐ก Spearfish Launches Contextual Intelligence Platform for Contact Centers ๐ Read more:
bit.ly/4lp23fa
#Spearfish
#ContactCenter
#CustomerExperience
#AI
#CX
#ConversationalAI
#CustomerSupport
2
Contact Center Technology Insights
@Con_TechCenter
Mar 12
๐
@BuildoutInc
Launches CRM to Complete AI-Powered CRE Deal Engine ๐ Read more:
bit.ly/4sJK5qw
#Buildout
#PropTech
#CommercialRealEstate
#AI
#CRM
#RealEstateTech
#Automation
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Contact Center Technology Insights
@Con_TechCenter
Mar 12
๐จ
@CatoNetworks
Introduces Auto-Adaptive Threat Prevention Engine ๐ Read more:
bit.ly/4diBCpz
#CatoNetworks
#CyberSecurity
#ThreatPrevention
#NetworkSecurity
#SASE
#CyberDefense
#Infosec
6
Contact Center Technology Insights
@Con_TechCenter
Mar 11
๐ฃ
@RadialCorp
Partners with
@Riskified
to Strengthen Ecommerce Fraud Protection ๐ Read more:
bit.ly/4s4xspZ
#Radial
#Riskified
#Ecommerce
#FraudProtection
#CyberSecurity
#RetailTech
#OnlineRetail
12
Contact Center Technology Insights
@Con_TechCenter
Mar 11
๐ฃ Mimecast Launches API Email Security with Full Threat Detection ๐ Read more:
bit.ly/4bioBdc
#Mimecast
#EmailSecurity
#CyberSecurity
#ThreatDetection
#API
#CloudSecurity
#InfoSec
10
Contact Center Technology Insights
@Con_TechCenter
Mar 11
๐ฃ
@Microsoft
Integrates Anthropic Technology into Copilot ๐ Read more:
bit.ly/40WTv5Q
#Microsoft
#Copilot
#Anthropic
#AI
#GenerativeAI
#ArtificialIntelligence
#Productivity
5
Contact Center Technology Insights
@Con_TechCenter
Mar 11
๐ฃ
@assembledhq
Introduces AI Experience Scores for Support Teams ๐ Read more:
bit.ly/413C0Rn
#Assembled
#AI
#CustomerSupport
#CustomerExperience
#SupportTeams
#AIInsights
#Automation
4
Contact Center Technology Insights
@Con_TechCenter
Mar 11
๐ฃ
@TCS
Opens Gemini Experience Center in the US for AI Manufacturing ๐ Read more:
bit.ly/4bk3t6a
#TCS
#GeminiExperienceCenter
#AI
#Manufacturing
#Industry40
#DigitalTransformation
99
Contact Center Technology Insights
@Con_TechCenter
Mar 10
๐
@CallMiner
Introduces Advanced AI Capabilities to Boost CX Automation ๐ Read more:
bit.ly/4sBx3v0
#CallMiner
#AI
#CXAutomation
#CustomerExperience
#ConversationalAI
#EnterpriseAI
#DigitalTransformation
6
Contact Center Technology Insights
@Con_TechCenter
Mar 10
๐
@DecagonAI
Launches Proactive AI Agents to Transform Customer Experience ๐ Read more:
bit.ly/4rnCpZI
#Decagon
#AIAgents
#CustomerExperience
#CXInnovation
#ConversationalAI
#EnterpriseAI
#Automation
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Contact Center Technology Insights
@Con_TechCenter
Mar 10
๐
@tech_mahindra
&
@Microsoft
Launch Ontology-Driven Agentic AI Platform ๐ Read more:
bit.ly/3N8oU2a
#TechMahindra
#Microsoft
#AgenticAI
#AIPlatform
#EnterpriseAI
#Automation
#DigitalTransformation
28
Contact Center Technology Insights
@Con_TechCenter
Mar 10
๐
@DevnagriAI
Launches Speech AI for Multilingual Enterprise Voice Workflows ๐ Read more:
bit.ly/4b138q7
#DevnagriAI
#SpeechAI
#ConversationalAI
#VoiceTech
#EnterpriseAI
#MultilingualAI
#DigitalTransformation
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Contact Center Technology Insights
@Con_TechCenter
Mar 10
๐
@Mitel
Launches Mitel WX to Deliver AI-Driven Voice-First Communications ๐ Read more:
bit.ly/4bzqgw5
#Mitel
#AI
#VoiceAI
#UnifiedCommunications
#EnterpriseTech
#CustomerExperience
#DigitalTransformation
6
Contact Center Technology Insights
@Con_TechCenter
Mar 9
Nectar Introduces MCP Integration to Enhance Enterprise Communications Observability Read more:
bit.ly/4uokbdA
#Nectar
#MCPIntegration
#EnterpriseCommunications
#Observability
#DigitalWorkplace
#TechInnovation
10
Contact Center Technology Insights
@Con_TechCenter
Mar 9
Red Cactus Partners with
@Dstny_Group
to Strengthen CRM Integrations Through Technical Alliance Read more:
bit.ly/3P7FxeQ
#RedCactus
#Dstny
#CRM
#TechPartnership
#BusinessCommunications
#DigitalTransformation
10
Contact Center Technology Insights
@Con_TechCenter
Mar 6
Indosat Partners with
@Cisco
and
@splunk
for Real-Time Threat Detection Read more:
bit.ly/4s1zeby
#Indosat
#Cisco
#Splunk
#CyberSecurity
#ThreatDetection
#NetworkSecurity
#TechPartnership
#DigitalSecurity
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