Intelligent Automation solutions that companies deploy to help customer service teams maximize productivity.

Joined May 2009
513 Photos and videos
31 Oct 2025
Join us as we partner with CCW for UK Executive Exchange 2025! #CCWUK #cxinnovation #contactcentre #cx #customercontact
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27 Mar 2024
Discover how Cigna transformed their call center with @Intradiem’s #automation. Join Shannon Scott, Kevin Pickett, and Larry Swift for this webinar hosted by #SWPP to see how. → go.intradiem.com/cigna-case-… #Efficiency #AgentEngagement #WorkforceManagement #WFM
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27 Mar 2024
Boost agent productivity & wellbeing with AI! Join industry experts Larry Swift, Ted Lango, and former Synchrony VP Jim Simmons in our latest webinar. Gain insights into tackling stress & burnout. Watch now & elevate your contact center's performance. ▶️ marketing.intradiem.com/the-…

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26 Mar 2024
Feeling the burn of high turnover? Discover how much you could save with our AI-driven solution that predicts turnover with 80% accuracy. Take the first step towards savings with our quick attrition calculator. 👉 marketing.intradiem.com/attr…
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25 Mar 2024
Intradiem's #AI enhances frontline agents' work life by predicting burnout through data analysis, leading to improved agent engagement, lower turnover, higher customer satisfaction, and better business results. Get the eBook to learn more: bit.ly/495a5SO

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24 Jan 2024
Unlock the secrets to reducing attrition in your contact center! 📊 Check out this one-pager on Intradiem's Attrition Indicator. Click here to access: go.intradiem.com/attrition-i… and revolutionize your operations! 🚀 #ContactCenter #Attrition #Operations
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8 Jan 2024
It's a new year and time for a new career! Check out our current open positions and apply to be a part of the Green and Orange today! #hiring intradiem.com/company/career…
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5 Jan 2024
We're thrilled to see the glowing feedback from our valued customers on @G2! Explore their reviews → bit.ly/48ENWLk ⭐ ⭐ ⭐ ⭐ ⭐ #CustomerExperience
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28 Sep 2023
Intradiem’s new #AI-powered solution helps contact centers avoid agent turnover by predicting #attrition and taking steps to proactively prevent it. intradiem.com/predict-contac… #employeeengagement #agentengagement #contactcentersolutions
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Intradiem retweeted
#CRSNaville attendees witnessing #CX innovation in action in our Innovations Lab sponsored by @Clearharbor1 and with participating partners @simplr, @awscloud, @Intradiem, @Mosaicx_, @gladly, @ZenarateAICoach, @Beyondsoft_US, and @balto_ai. #CustomerExperience #CXLeaders
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Intradiem retweeted
19 Jul 2023
Intradiem is a technology company on a mission to reinvent customer service through automation. Using AI-powered technology for customer service teams, they're at the cutting edge. Check out @Intradiem's open Controller role: themuse.com/jobs/intradiem/c… #sponsored #hiringnow

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28 Jun 2023
We partnered with SWPP to poll the workforce planning community on their challenges in bringing #automation into their contact centers. Check out the results and see the top #workforce barriers to automation!
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Intradiem retweeted
Join us on June 29 for our Executive Briefing on AI-Powered CX Solutions with our co-host from @Meta and a panel of thought #leaders from @tetherfi, @Connect_IGT, @Concentrix, @Intradiem, and @blackbox_ns. Sign up today!⬇️ bit.ly/3VUDKcB #CX #AI #customerexperience
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17 May 2023
Join us 6/27 to hear @Metrigy's latest research on Customer Insights & Analytics, why @Synchrony chose to use Intelligent Automation in their contact centers, and how the technology improves #EX and #CX. pages.intradiem.com/metrigy-… #contactcentersolutions #webinar
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15 May 2023
What's a significant benefit of automation that teams commonly overlook? Read this @VentanaResearch viewpoint to find out. Plus, learn why the notion that “more automation means fewer agents” is misguided thinking. bit.ly/41M7KZy

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3 Apr 2023
Join @SWPP_org and @Intradiem on 5/2 for a webinar to learn how technology can deliver additional capacity to help your center better serve your customers and agents. Register: go.intradiem.com/swpp-webina…
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10 Mar 2023
Learn what embracing equity means to women in the technology space, including our very own Jennifer Lee, Chief Operations Officer at Intradiem. After all, every day should be International Women’s Day! bit.ly/3YCOSdG #EmbraceEquity
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2 Mar 2023
Read what enterprise customers are saying about Intradiem’s #ContactCenter automation solutions on SourceForge. → bit.ly/3SLrIAM ⭐ ⭐ ⭐ ⭐ ⭐
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