5 Jan 2025
Thanks @annettefranz @CXUpdate for including me in best #CX articles!
#CustomerExperience #cctr #CXO #CCO #Business #Leadership #Management #CustServ
It’s time to recognize the best #cx articles of the week! 2025 CX Trends: 5 ways customer experience ushers in a new era by @1to1media | Irresistible CX: What Every Customer Wants #CX by @katenasser | Do You Need a Customer Experience Manager? by @MaritzCX customerexperienceupdate.com…
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5 Jun 2024
#custserv roll call 1/3
Join the conversation!
@OLEHealth, @C3TechAdvisors, @justinmrobbins, @skysoftwareco, @flavmartins, @FormerlyZappos, @dgingiss, @MarshaCollier, @CXAccelerator, @jtwatkin, @adamtoporek, @Cust_Contact, @CXBunited, @keskysheba, @Jon_Ferrara, @BrittanyHodak, @krnrajan, @jeffsheehan, @TopSalesWorld, @sheena_walker1, @innovate, @RingCentral, @advisorpedia, @Fightin5AFChief, @DebbieLaskeyMBA, @DwayneEMoore, @deepak77, @Tiffani_Bova, @bradenk, @bwp1973, @bobehayes, @scott_expert, @gadishamia, @chrismaconi, @sunbeamgardensc, @DebbieSzumylo, @callcentrehelp, @CXupdate, @SpeakerFlow, @CMPUpdates, @EvanKirstel, @Sell_Integrity, @BelarminoT21, @ScottAFB, @tiersky, @CustContactWeek, @topsalesmag, @HGSdigital
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29 May 2024
Fascinating chat on transforming Customer Engagement! And follow these great handles and thought leaders as well:
@callcentrehelp, @dnm54, @tiwari_piya, @CXupdate, @LisaNMichaud, @McGeeSmith, @VentureFizz, @KeithWall6, @Cust_Contact, @cmswire, @MassTLC, @ExecsInTheKnow, @JEMPrice, @ValerieBonaldo, @gruppolini, @revolution, @ACAIntl, @VO_Kennelly, @Comparably, @Finovate, @marksmithvr, @omerminkara, @Maximus_news, @BuiltInBOS, @customer, @miladantonio, @JontyPearce, @billquiseng, @VOICEandAI, @grjenkin, @LaunchSquad, @parlancecorp, @CRM, @dschubmehl, @SmartCustServ, @MarkBedard2000, @destinationCRM, @Bob_Thompson, @SpeechTech, @nickruiz, @nicolecasanova, @CRMevolution, @blairplez, @mkrigsman
#CX #CustomerSupport #contactcenter #AI #GenAI
28 May 2024
The Future of #CustomerExperience: A Deep Dive into @InteractionsCo Advanced Conversational #AI Solutions: Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding #IVA #CX #custerv #genAI #cctr x.com/i/broadcasts/1PlKQDPBn…
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29 May 2024
Hope you can join us in one hour at the #custserv chat!
@OLEHealth, @C3TechAdvisors, @justinmrobbins, @skysoftwareco, @flavmartins, @FormerlyZappos, @dgingiss, @MarshaCollier, @CXAccelerator, @jtwatkin, @adamtoporek, @Cust_Contact, @CXBunited, @keskysheba, @Jon_Ferrara, @BrittanyHodak, @krnrajan, @jeffsheehan, @TopSalesWorld, @sheena_walker1, @innovate, @RingCentral, @advisorpedia, @Fightin5AFChief, @DebbieLaskeyMBA, @DwayneEMoore, @deepak77, @Tiffani_Bova, @bradenk, @bwp1973, @bobehayes, @scott_expert, @gadishamia, @chrismaconi, @sunbeamgardensc, @DebbieSzumylo, @callcentrehelp, @CXupdate, @SpeakerFlow, @CMPUpdates, @EvanKirstel, @Sell_Integrity, @BelarminoT21, @ScottAFB, @tiersky, @CustContactWeek, @topsalesmag, @HGSdigital
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21 May 2024
Can you join us tonight at #custserv ?
@OLEHealth, @C3TechAdvisors, @justinmrobbins, @skysoftwareco, @flavmartins, @FormerlyZappos, @dgingiss, @MarshaCollier, @CXAccelerator, @jtwatkin, @adamtoporek, @Cust_Contact, @CXBunited, @keskysheba, @Jon_Ferrara, @BrittanyHodak, @krnrajan, @jeffsheehan, @TopSalesWorld, @sheena_walker1, @innovate, @RingCentral, @advisorpedia, @Fightin5AFChief, @DebbieLaskeyMBA, @DwayneEMoore, @deepak77, @Tiffani_Bova, @bradenk, @bwp1973, @bobehayes, @scott_expert, @gadishamia, @chrismaconi, @sunbeamgardensc, @DebbieSzumylo, @callcentrehelp, @CXupdate, @SpeakerFlow, @CMPUpdates, @EvanKirstel, @Sell_Integrity, @BelarminoT21, @ScottAFB, @tiersky, @CustContactWeek, @topsalesmag, @HGSdigital
21 May 2024
#B2B #B2C Consumers
🗨️ This chat's for YOU
🤔 Topic: "How to get good customer service and get your problem resolved"
The FASTEST hour on @X:
The 15th Year of #Custserv chat
TONIGHT 9pm ET/6pm PT
#cx #customerservice #technology #AI
w/ me and @GregOrtbach
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20 May 2024
Great chat on transforming #CustomerExperience! And be sure to follow these fantastic brands and thought leaders below 👇
@OLEHealth, @C3TechAdvisors, @justinmrobbins, @skysoftwareco, @flavmartins, @FormerlyZappos, @dgingiss, @MarshaCollier, @CXAccelerator, @RoyAtkinson, @jtwatkin, @adamtoporek, @Cust_Contact, @CXBunited, @keskysheba, @Jon_Ferrara, @mentalmarketer, @BrittanyHodak, @krnrajan, @jeffsheehan, @TopSalesWorld, @sheena_walker1, @innovate, @RingCentral, @advisorpedia, @Fightin5AFChief, @DebbieLaskeyMBA, @DwayneEMoore, @deepak77, @Tiffani_Bova, @bradenk, @bwp1973, @bobehayes, @scott_expert, @gadishamia, @chrismaconi, @sunbeamgardensc, @DebbieSzumylo, @callcentrehelp, @CXupdate, @SpeakerFlow, @CMPUpdates, @EvanKirstel, @Sell_Integrity, @BelarminoT21, @ScottAFB, @tiersky, @CustContactWeek, @topsalesmag, @HGSdigital
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Thank you very much for sharing and choosing my article 🌹🙏❤️
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7 Mar 2023
Come and join our #VolunteerAmbassador program and #makeadifference #customerexperience #HoustonAirports
@hbaskas @JeffSyptak @sgsryd @AAAEDelivers @CXupdate
7 Mar 2023
Volunteers are an essential part of our five-star customer service.
Ambassadors, our name for our airport volunteers, are a highlight for our guests. They are vital to helping people reach their destinations.
Watch the video and be inspired to join our team!
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22 Dec 2022
We are honored that our article has been featured in the @cxupdate MVP Awards, coming in 3rd place in the category of Other. techsee.me/blog/omnichannel-…
Congratulations to the other winning articles from @helpwarecom @expinv @seatoncx & @heartofcustomer
#MVPAwardWinner2022 #CX
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20 Dec 2022
We're featured among other winners like @helpwarecom, @techsee_me, @seatoncx & @heartofcustomer in the 2022 @CXupdate MVP Awards! Discover all the content at bit.ly/3YzOGNC #CX #CustomerExperience #ThoughtLeadership #MVPAwardWinner2022
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15 Dec 2022
Congrats to our Global Head of Marketing, Mandy Reed on placing 1st in the #CX Technology category in the 2022 @CXupdate MVP Awards with her blog post on conversational AI! 🎉 Find her post and all the winners here: hubs.li/Q01vSWnK0 #conversationalAI #customerservice #MVP
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13 Dec 2022
Check out this great post: Building a Great CX Team by @cxaccelerator cxaccelerator.com/post/build…
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Want to create a first-class customer experience, but don’t know where to begin?
@lauralbassett, our Vice President of Product Marketing, shares 5 great ways to get started with
@Hyken >> okt.to/z4hq7L
@CXupdate #CustomerExperience #Digital #ArtificialIntelligence
A great post for all CX professionals: Guest Post: Five Ways to Create First-class Experiences for Customers by @Hyken hyken.com/customer-experienc…
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24 Nov 2022
I would like to thank the Academy... and by that, I mean @CXupdate, for nominating my article as a 2022 MVP Finalist! But I haven't won yet... I need your votes! Vote now! (I'm in Category > Other) bit.ly/3EttpMh #CX #CustomerExperience #CXSuccess #VoteJeannie
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22 Nov 2022
Thank you so much to @CXupdate for the nomination as a FINALIST in the 2022 Customer Experience Update MVP Awards! 🏆🎉🎉🎉 And now I have a special request... I need your vote! 🗳 VOTE NOW: bit.ly/3EttpMh #voteJeannie #CX #CustomerExperience
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17 Nov 2022
Time to vote! 🗳️ We are excited to be a double finalist in the @CXupdate MVP Awards! Vote for our entries by Mandy Reed, Global Head of Marketing, in the CX Strategy & CX Technology categories by Nov 28th: hubs.li/Q01ssLKR0 #CX #CXtech #conversationalAI
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